Track your order

FAQ

Shipping & Delivery

When will my order ship?

Orders are processed within 1–2 business days. Once your order ships, you’ll receive a confirmation email with your tracking number.

Please note that processing times may be slightly longer during peak sale periods.

How long does delivery take?

  • Canada: 2–7 business days
  • U.S.: 4–10 business days
  • International: Varies by destination

How can I track my order?

You’ll receive a tracking number by email once your order ships.

Do you offer express shipping?

Yes, express options are available at checkout for both Canada and the U.S.

What if I didn’t receive my package?

If your tracking says delivered but you haven’t received your order, please reach out to info@bamboounderwear.com and we’ll help locate it.