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Exchanges & Returns

ITEMS PURCHASED DURING A SALES PERIOD (Black Friday, Boxing Day, Birthday Sale, etc.) ARE FINAL SALES.

Exchange policy
  • The exchange request must be made within 30 days from the date of receipt of the package.
  • The item must be in its original condition, unworn and unwashed. We reserve the right to refuse any return or exchange that does not meet this condition.
  • We do not cover the cost of return and delivery.
  • The exchange will be processed within 2 to 3 business days.
Refund policy
  • Original shipping charges are not refundable.
  • The item must be returned within 30 days of the delivery date.
  • The item must be in its original, unworn and unwashed condition.
  • We reserve the right to refuse any return or exchange that does not meet this condition.
  • We do not pay for return shipping.
  • Refunds are made to the original method of payment within 3 to 7 business days of receipt of the return.

For an exchange or refund, please contact us at info@bamboounderwear.com. We will treat each case personally to ensure your complete satisfaction.

We are available to answer any questions regarding sizing or other concerns. Our team will be happy to provide you with further information.

In order to easily track the order, please enter the number and name under which it was placed.

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