What is the return policy?
We want you to be happy with your purchase, so if you're not satisfied, just get in touch with us and we'll sort it out. All orders come with a 30-day return guarantee.
How should I wash my underwear?
We recommend hand-washing your bamboo underwear in cold water and laying it flat to dry. If you want to use a machine, set your washer to the delicate cycle and use cold water.
What size is right for me?
Refer yourself to the size chart we provided. You’ll find it by
clicking on the "view size guide" button in the product page. You need to click on the size chart display on product page.
How fast will I get my order?
You can track your order in your Bamboo account. Check out the tab below to learn more about the shipping times and delays.
Standard without tracking : 2 to 9 days
Express : 1 to 3 days with tracking
Standard Shipping: 6 to 10 days
Standard with tracking : 2 to 7 days
Express : 1 to 3 days
Organically Grown Bamboo from FSC Certified Farms
The farm where the bamboo is grown is certified organic by EcoCert. It is also certified by Forest Stewardship Council (FSC) which ensures the forests where the bamboo is grown are properly managed.
Carbon Neutral Shipping
Thanks to our partnership with Pachama, every order helps to restore forests and minimize our carbon footprint. Whenever a package is shipped, the amount of emissions used to do so are calculated so carbon credits can be purchased to offset the emissions. In this way, shipping a package has no impact on the environment.
100% Recycled Bags
The shipping bag that we use to ship every order is made from 100% recycled materials from Canada. It is fully recyclable, compostable, biodegradable, and even reusable!
Feel the difference
About Our Fabric
Made of viscose from bamboo, our fabric is breathable, moisture-wicking, and thermo-regulating, making it the perfect choice for underwear and loungewear. It is known for being 4 times softer than cotton. And just like bamboo sheets, it gets softer over time.